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Security needs to be aware of the signs of substance abuse as well as the impact of different drugs on human behaviour due to

  1. Personal Safety

  2. Medical Assistance

  3. Customer Assistance

  4. All of the above

The correct answer is: All of the above

Being aware of the signs of substance abuse and understanding how various drugs can affect human behavior is crucial for security personnel for several reasons. Awareness enhances personal safety by enabling security staff to identify potentially dangerous situations where an individual's impaired judgment could lead to aggressive or erratic behavior. Recognizing these signs can help in de-escalating situations before they escalate into violence or require law enforcement intervention. Understanding the effects of drugs also allows security personnel to determine when medical assistance is necessary. If someone is under the influence, they may require immediate medical attention, which security can facilitate by alerting the appropriate medical services. In addition, when security is knowledgeable about substance abuse, they can also provide better customer assistance. Guests or clients may encounter individuals who are impaired, and staff equipped with this knowledge can manage these interactions professionally, ensuring a safe and pleasant environment for everyone. Therefore, the comprehensive importance of recognizing substance abuse and its impact on behavior encompasses personal safety, medical readiness, and customer service, justifying the inclusion of all these aspects in the response.