OSH Security Practice Test

Who can make a public complaint on a security guard/security company?

1. A patron

2. A security guard

3. A police officer

4. Anyone

The correct answer is: Anyone

The ability for anyone to make a public complaint about a security guard or security company is rooted in the principles of accountability and transparency within the security industry. When individuals — regardless of their formal affiliation with law enforcement or private security — can raise concerns or complaints, it helps to ensure that security staff and companies adhere to standards of conduct and professionalism. This system allows for the identification of issues that may affect the safety, rights, and well-being of the public. Complaints can lead to investigations and enforcement actions, fostering an environment where security personnel are held to ethical and operational standards. While patrons, security guards, and police officers all have their legitimate perspectives and roles in the safety ecosystem, the empowerment of any individual to voice concerns enhances community engagement and oversight in security practices. This openness is crucial for building trust between security providers and the communities they serve.